nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Ally Bank downloads not updating

joe-ender

I've done several one step updates for my Ally Bank savings account, and no new transactions have downloaded since my last successful update on 9/18. There are no errors reported by OSU, but the online balance in Quicken doesn't match what's on Ally's website, and transactions are missing. Usually, when transactions don't download, at least the online balance in Quicken matches what's on the bank website, but not in this case. I checked the Alerts section of the community, with nothing noted for Ally. Anyone else seeing issues with Ally Bank?

I'm on Quicken Classic Windows Deluxe R69.29, which just updated today. I have other accounts that have updated successfully.

[Edited - Readability]

Find more posts tagged with

Online Banking

Windows

Accounts

One Step Update

Missing Transactions

Comments

Quicken Carlos

Hi @joe-ender,

Thank you for bringing this to our attention. After checking my internal tools, I can see the FDP-105 error on your account. In Quicken for Windows, this error is related to the CC-505 error. If you haven't already done so, I suggest following the steps outlined in our support article for this error.

This error message is typically caused by a temporary issue with the financial institution's servers. I suggest waiting 1 business day, then trying the following steps to refresh your online account information:

From your account register, select the Actions gear icon at the very top right of your register.
Select Update Now.

Follow the on-screen instructions to complete the update.
Repeat these steps for each financial institution experiencing this error.

If the steps above do not resolve the issue and the problem continues for over 48 hours, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the issue if necessary.

I hope this helps!