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Stifel DC still unavailable

Hahns Burg

Quicken reports the 'Stifel - 15500 or OL-332 errors' issue is resolved. During this outage, I removed online services from all my Stifel accounts. Now when I to re-add online services, and referencing Stifel-DC, I am prompted: "You will need to use the sign-in form hosted by your financial institution ………. Select Sign in to authenticate via your web browser." When I select 'Sign in' I am prompted to use the sign in form hosted by my financial institution (presumably in a browser. Yet nothing responsively happens. The Activate One Step Update dialog box simply continues to spin into infinity, and does not resolve.

This is pretty broken.

Also, the 'See this FAQ for more information' hyperlink brings you to a very nice article regarding Capital One credit cards. :-( Come on, guys, get your act together.

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Comments

QuestionJEM

I am having same problem: Establishing the connection is endless spin.

QuestionJEM

Hello.. In case its helpful to someone (and thanks to Brandon at Quicken Support): Solution is to remove the Financial Institution name & Acct # from your Stifel Account in quicken. I didn't need to remove it from every account— just one. Then, on that account, I did the set-up and it allowed me to reconnect/ reregister Quicken (I did have to log-in to Stifel to Enable the Quicken connection during that process.