Issue with downloading LPL Stock Updates

Question

Since the last Quicken update, attempts to download stock updates result in the following message:   There are no new transactions.  However, investment balances and holdings have been updated.  OL-96-A. Then OL-96-B appears at the bottom of the message.

However, there are new transactions, and nothing is being updated.

Please advise.

[Edited - readability]

Quicken Laura · Answer

Amazing. I’m glad you were able to resolve it.

Please feel free to reach out if you have any additional questions or need further assistance. I’ll be happy to help!

MB_2026 · Answer

Thank you for the information.

I believe the issue has been resolved.

Quicken Laura · Answer

Thank you for your response @MB_2026.

Many financial institutions delay newly posted transactions to the next day for QFX. So, if that's your case, I would recommend waiting until the next day. If not, please test the download behavior on a new data file with the following steps:

Note: Creating a test file will not affect your existing data file. However, you may want to create a backup before proceeding.

NEW FILE

* Choose File menu > New Quicken File.

* Select New Quicken File.
* Click OK.
* In the File name field, enter the name of the new file then click Save (Don't use any of these characters: * ? < > | " : \ / (asterisk, question mark, left and right angle bracket, pipe, straight quotation marks, colon, BACKSLASH, FORWARD SLASH). Also, don't add the .qdf extension; Quicken does that for you).
* Sign in with your Quicken ID. If you are prompted to create a Quicken ID but already have one, click Sign In under the Create Account prompt. 
* Select if you want to use Mobile.
* Try to import the QFX file.

Please let me know how it goes.