Are the cash handling issues with Fidelity resolved from Quickens perspective?

Dennis6@

I ask the question because there have been many questions on this issue, including, but not limited to, mine. They are all marked closed, but I still have the same issue, even after trying the recommended solutions. The issue is that Fidelity has two identifiers for cash, FCASH and FDRXX, which, simply stated, are short-term cash and longer-term cash, respectively. Quicken has options for how the user wants to display cash, and I would be happy to just parallel what Fidelity does. The problem is that Fidelity sometimes shows FCASH as a holding like FDRXX for months and then switches to showing it separately from holdings. I have asked them about this, and they are looking at it, but I don't know if/ when I might get an answer. When they do this, Quicken gets confused. What can we do about this?

[Edited-Readability]

Quicken Levetta

Hello @Dennis6@,

Thank you for reaching out! To help troubleshoot, please provide more information:

• When did you first notice this issue?
  • Has it always behaved this way in the HSA account, or did it previously work properly?
• Are there any downloaded transactions that would explain why FDRXX is being counted both as a security and as cash (such as Buy/Sell or Deposit/Withdrawal transactions)?
• Are there any placeholders that may be causing this discrepancy?

I look forward to your reply!