One one, but only one, of my accounts, reconcile skips the balance page and goes right to the check-off page. I need to adjust the balances to get this to work. What's wrong?
It sounds like that account may be set to reconcile using the Online Balance downloaded from the financial institution. When that option is used, Quicken often skips the balance entry screen and goes directly to the transaction matching screen. If you want to manually enter or adjust the statement ending balance, go to Account Details → Online Services and check whether the account is using online balance reconciliation.
