First Tech Federal Credit Union - Any Update to Support for Direct Connect?

mtc_2106

Any update to the issues discussed in this post? Essentially, First Tech Federal Credit Union no longer supporting Direct Connect and only supporting Express Web Connect.

Allegedly there's an Open Alert for this issue, but I cannot see it, as I get an error: "Permission Problem - You need the Vanilla.Discussions.View permission to do that."

Thanks

Quicken Alyssa

Hello @mtc_2106,

This issue had an open alert, but it has since been marked as resolved.

It was recommended that anyone still experiencing the issue contact Quicken Support for further assistance. However, since the issue was resolved several months ago, I recommend reviewing and following the steps outlined in our Support Article first.

First, check which account failed

1. From the Tools menu, choose One Step Update Summary.
2. The affected account will be listed under a red heading and will have the error code next to it.

Second, verify the account information

1. From the Tools menu, choose Account List.
2. Click the Edit button next to the affected account.

3. On the General tab, verify that the account information, such as the account number and routing number, is correct.

There are additional steps in the article I have linked above. Please complete them and let us know how it goes!

Thank you!