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UPDATE 10/14/26 – Tangerine Personal Banking – FDP-102 / FI_TIMEOUT When Connecting Accounts

Quicken Levetta

We are aware that some customers are experiencing an FDP-102 / FI_TIMEOUT error when attempting to connect their accounts with Tangerine Personal Banking.

Our team is actively investigating the issue; however, we do not currently have an estimated resolution time.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you.

[Ticket# 12623952/ CTP 18792]

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Quicken Laura

UPDATE 10/14/26

We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

We apologize for the inconvenience and appreciate your patience.

Thank you!