I have confirmed that my charge for the renewal of my Quicken program has been charged to my account, but the account does not show the renewal, and I still cannot
Hi @jane ford,
Thank you for reaching out. I can see that your subscription has been successfully renewed, so you may just need to refresh your sign-in information.
To do this, go to Help > Refresh Sign-In and enter your Quicken ID and password. Quicken should then recognize your renewed subscription.
I hope this helps! If the issue persists after refreshing your sign-in, please let me know, and I’ll be happy to assist further.
