Adding account offline

Question

When adding a new account, offline only gives the option of bank or cash on hand

Quicken Carlos · Answer

Hi @nlynnsim,

Thanks for your reply! After reviewing our internal tools, I found that this is a subscription-related issue. I recommend contacting Quicken Support for further assistance.

I've also sent you a direct message with additional information. You can access it by clicking the direct messages icon in the upper-right corner of the Quicken Community page.

I hope this helps!

nlynnsim · Answer

I'm trying to add an investment account. and this is the screen I see.

Quicken Carlos · Answer

Hi @nlynnsim,

Thanks for taking the time to post in the Quicken Community.

* To better understand what you are trying to accomplish, could you please let me know what type of account you are trying to add?
* Is this the window below that you are referring to in your description? If you are referring to a different screen, please let us know.

I look forward to your reply!