Entering bond sale in transactions does not reduce amount in the account

AlexQQQQ

I have a TIPS bond that has matured and I am trying to manually enter its sale in Quicken for Mac. I selected Sell for the transaction type, entered the bond sale amount, and rather than subtracting the bond from the TIPS account, it added the amount, effectively doubling the money in the account. The same thing happens if I enter the bond sale amount as a negative number. Other than deleting the TIPS account in Quicken, is there anything I can do to make this right?

[Edited readability]

Quicken Laura

Hi @AlexQQQQ,

Thanks for providing the details!

When entering a Sell transaction for a matured TIPS bond in Quicken for Mac, the transaction should add the proceeds to the account's cash balance and reduce the bond's share quantity accordingly.

I would suggest checking the following:

• Verify that the correct TIPS security is selected and that the quantity sold matches the entire holding.
• Check whether the maturity proceeds have already been recorded in another transaction, which could cause the cash to be counted twice.
• If the issue persists, try temporarily changing the transaction date to an earlier date to see whether the sale processes correctly. Sometimes, changing the date can help resolve unexpected transaction behavior.

Please let me know how it goes. I'll be happy to assist further based on what you find.