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Oriental Bank

LatinNYWill

I have been receiving an error this week (FDP-101) when downloading this account. I have Quicken Classic for MAC.

Thank you

William

[Edited - Readability]

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download transactions

Comments

Quicken Laura

Hi @LatinNYWill,

Thanks for sharing the error you're seeing.

This error typically occurs when Quicken is unable to connect to your financial institution to download transaction information. In some cases, the bank may block the connection, as explained in our support article here.

I checked your account and found that the error first appeared on our end yesterday. If you've been experiencing this issue for more than 24 hours, I recommend contacting Quicken Support directly. They can guide you through troubleshooting steps and, if necessary, escalate the issue for further investigation.

You can find the Quicken Support phone number here: Support Home | Quicken. Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I apologize that I could not provide a more direct solution, but please don’t hesitate to reach out again if you have any other questions.