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Goldman Sachs Transactions not Downloading into Quicken Premier for Windows

wrighjww

I am using Quicken Premier v R69.53 in Windows. Investment transactions from Goldman Sachs Private Wealth will no longer download. I get an error message with no error code and then the error message clears. I have tried resetting the account, but am advise that Quicken could not complete the reset.

Anybody else having this issue? Any recommended solutions?

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wrighjww

Update: I am familiar with having to reauthenticate my Quicken to GS credentials periodically. However, when that has happened in the past, Quicken always prompts me as to what I need to do, and provides me the link to achieve it (https://ofx-partner.goldman.com/nwp/gs/enroll).

The error I get from Quicken is different this time. It does not provide me with the traditional error code (OL-301-A) or any instructions as to how to reauthenticate, nor do they provide the relevant website to do so. In fact, the error message disappeared after a few seconds and no transactions were downloaded.

After tracking down the needed link from Goldman (https://ofx-partner.goldman.com/nwp/gs/enroll), I was able to reauthenticate and successfully download transactions. It appears that in the current software release, Quicken no longer provides the critical info they used to provide (Error Code and website) that would allow users to understand the issue and the need to reauthenticate. Hopefully, Quicken will correct the issue.

Quicken Kade

Hello @wrighjww ,

Thank you for bringing this to our attention.

I am glad you got the issue resolved. There is an Open Alert for Goldman Sachs. I am not completely sure if your issue and this are connected, but we appreciate the information you shared. I will pass this along to the appropriate team.

Thank you!