We are seeing Quicken Windows users who are experiencing freezing when trying to connect their accounts using the "Set Up Now" button in Account Details. The loading indicator continues spinning indefinitely, and Quicken becomes unresponsive. If users try to cancel the process, Quicken freezes. This behavior is only observed through the Set Up Now button.
Workaround: Customers should still be able to connect their account using the normal Add Flow, using the "+" button or going to "Tools > Add Account".
The issue has been escalated to our internal team for further investigation. We don’t have an estimated timeframe for a resolution yet, but we’ll share updates as soon as more information becomes available.
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Thank you!
[Ticket #12656943 - CTP-19109]