Register shows action=Deposit, the reports shows Cash, Find matches neither

Ovidiu

Quicken version R69.53, build 27.1.69.53: Windows 11

Description:
In investment accounts, cash transactions entered with the Deposit or Withdraw form (in the “Cash Transactions” section of the Enter Transaction menu) can’t be found with Find by Action, even though Quicken shows an Action value for them everywhere else.

Steps to reproduce:

Open an investment account (taxable or retirement) that has a Deposit transaction.
In the register, confirm the Action column shows Deposit.
Run an Investment Transactions report and confirm the same transaction shows Action = Cash.
Use Find (Ctrl+F) with Search: Action, Match if: Exact, value Deposit. Then repeat with Cash.

Expected: Both searches, or at least the one using the label shown in the register, find the transaction.

Actual: Both return NO results (Yes NOTHING!). Searching for investment actions such as XIn, ContribX, Bought or ShtSell works normally.

Impact: You can’t use Find to locate deposits or withdrawals in investment accounts. No good workaround when these are spread account multiple accounts (I have 30+).

Related usability issue: The Enter Transaction menu shows only descriptive names (“Cash Transferred into Account”) and never the codes shown in the register and used by Find (XIn in taxable accounts, ContribX in retirement accounts). So users have no way to know which value to search for. Showing the code next to each menu item, e.g. “Cash Transferred into Account (XIn / ContribX)”, would fix that.

Request: Make Find’s Action search match the label shown in the register (Deposit/Withdraw), or at least the value used in reports (Cash).

Sceptic

@Ovidiu I can reproduce this behavior in my own Quicken Windows data file.

Investment cash transactions appear correctly in reports with an Action of Cash, but searching for Cash does not return those transactions. Because I can reproduce the issue in multiple data files, this does not appear to be caused by data file corruption.

It seems that Quicken's reporting engine and search engine may be handling these transactions differently. Reports classify the transactions as Cash, but the search function does not appear to index or return them under that Action value.

I also tested with newly created cash transactions in an investment account and observed the same behavior. Based on that testing, I believe this is either a limitation of the current search functionality or a program defect rather than an issue with your data file.

Since the behavior appears to be reproducible, you may wish to submit a problem report via Help → Report a Problem so Quicken is made aware of it.