All budgets have disappeared

awround

After updating all of my banking and investment accounts, I went to check my Planning section and the associated budgets. All of the budget information, both current and historical, had disappeared. If I load my October backup, all the budget information is there. I am running Canadian R68.32 Build 27.1.68.32.

Any suggestions as to how to retrieve the missing budget data? Can the backup be merged with the current file?

Cheers,

Adrian

Quicken James

Hello @awround,

Thank you for coming to the Community with your issue! I am happy to help.

In order to better assist you, please answer the following questions.

• Were there any changes to either the computer or Quicken before the issue happened? (e.g., computer update, Quicken update)
• When was the last time the budgets were there and accurate?
• Where is your Quicken Data file located? Is it located on any 3rd party storage service? (e.g., Dropbox, OneDrive, Carbonite)
  • If unsure, this Support Article will help you locate your file.

• What other troubleshooting steps have you tried besides looking at the backups?
• Have you tried to validate and repair your file?
  • If not, you can follow the steps in this Help Article and start at Step 5.
  • Steps are as follows:

You can run Quicken’s validation tool without making changes to detect and log file issues.

1. From the menu bar, choose File > Validate and Repair File...
2. In the Validate and Repair window, confirm the correct file is selected.
3. Select the Validate file option.
4. Leave all other boxes unchecked (do not select “Rebuild investing lots” or “Copy file”).
5. Click OK to begin the validation.
6. After the process completes, Quicken opens a log file named DATA_LOG.TXT.

Once I get your response, I will be able to better assist you.

I look forward to hearing from you.

Thanks