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is 1st Advantage FCU down?

Mike_L

Is 1st Advantage FCU Down?

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Online Banking

Windows

One Step Update

Comments

Quicken Carlos

Hi @Mike_L,

Thanks for reaching out to the Quicken Community and bringing this to our attention. After reviewing our internal tools, I found FDP-105, which corresponds to error CC-505 in Quicken for Windows. This error is typically caused by a temporary issue with your financial institution's servers.

I suggest following the steps outlined in our support article for this error.

If the issue started today, I recommend waiting a few hours before trying to update your accounts again, or until the next business day. If waiting one day does not resolve the issue

Try refreshing your online account information:

Open the affected account register.
Select Accounts > Update All Online Accounts from the menu bar, or use the update option for the individual account.
Follow any on-screen instructions to complete the update.
Repeat these steps for any other affected accounts, if necessary.

If the issue persists for more than 48 hours, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

David Simmons

Mike:

While I am still working through the reconnection process, I suspect that this is somehow tied to the online banking system upgrade the 1st Advantage just completed.