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OL301-A error from Northwestern Mutual

irasend1

Getting an OL301-A error when I try to update from Northwestern Mutual. The error has been since 11/7. Checked sharing credentials at NW Mutual and they are up to date.

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Comments

Quicken James

Hello @irasend1,

Thank you for reaching out with your issue! I am happy to help.

The OL-301-A error occurs when there are issues connecting to the financial institution while using Direct Connect. Here is a support article on this error with more information.

Quicken does not have access to the bank's servers to be able to correct this issue. You will need to contact your financial institution and ask to speak with someone who handles downloads into third-party applications.

I hope this helps.

Alan Fields

This is from Northwestern's maintenance window.

There is also a new failure says they're shipping an invalid OFX file

irasend1

Thank you. NW Mutual sent me an email to reauthorize again. I reauthorized and now the issue is fixed.

Quicken James

Hi @irasend1,

Thank you for following up.

I'm glad that you were able to reauthorize your accounts and that all is working as expected. If you need further assistance, feel free to reach out, and we'll be happy to help.

Thanks again.