Quicken Classic Desktop single check not printing correctly in Brother Printer

PT-OC

Windows 11 Pro current - Quicken Classic Premier Desktop version R69.53, Build 27.1.69.53 - Printer is Brother MFC L3780 CDW - app is current.

I cannot properly print a single check from the envelope feeder. It is misaligned and the alignment tool has limitations on adjustments that prevent proper adjustment.

Now having to use a leader sheet. Have been searching tech tips for months trying various changes - no fix found.

Have tried the repair reset printer tool - repeatedly - does not fix the issue. Tried to clean cache for remnants that might be glitching the process.

At Windows Control Panel ensured that Windows control printer was deselected - it was already.
Also unchecked - Default Install Printers Using Windows Ready Print

Uninstalled Brother software using the Brother utility tool to uninstall.

Rebooted the Dell PC and did a clean install of Brother software.

Still not working. Only solution to date is the workaround to use a leader sheet for a single check.

In Windows 10 with my prior Brother printer - no problems printing single checks from Quicken. Oddly I have the same problem in Quickbooks - can't locate a fix for it other than to side-step to using a leader sheet.

The techs at Brother while polite have no knowledge. They literally read from a script - nothing new that I don't already know or haven't already tried.

It might be something squiggled between Windows 11 and Brother - not yet detected. 🙄

Thank you for any troubleshooting tips you might share.

Cheers. [Edited-Readability]

Quicken James

Hello @PT-OC,

Thank you for taking the time to explain the issue. I am happy to assist!

Here is a Help Article on aligning printers. It includes steps and tips for coarse and fine printer alignment. It also covers making sure you are using Quicken-compatible checks.

Ensuring Compatibility and Correct Setup

• Always use Quicken-compatible checks for reliable printing.
• Verify your printer setup in Quicken to ensure it's optimized for check printing.
• Quicken automatically suggests starting with coarse alignment for continuous-feed printers or when you need significant adjustments. Fine alignment is ideal for page-oriented printers and minor adjustments.

This Help Article explains how to check whether your checks are Quicken-compatible.

I hope this helps.

Thanks again.