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Errors when connecting with Vanguard

Dave1282

I just wanted to let you know that AI Agent Quin did guide me through rolling back my Windows Quicken Desktop Pro installation to and including the R69.53 patch update. This corrected the issue with connecting to Chevron Federal Credit Union; it did not correct the problem with connecting to Vanguard. In fact, the type of error is different now; there is no error code, and the claim is that Vanguard is rejecting the connection. I have no more time to work on this at the present time; I'll just wait for you guys to get this fixed.

I will just add the connection to my credit union, and Vanguard using the one-step update tool has been a problem off and on over the past three years. It is a disappointment I've experienced with Quicken, as it has occupied a lot of time. The typical problem I've had is that I have changed banking passwords when I really haven't. I use a password manager; when I have to change the password, I update it therefore in my records. Quicken needs to find a way to eliminate the continuing issues with the one-step update wizard.

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Comments

mshiggins

@Dave1282

It sounds as if you already know there is a transaction downloading issue related to version 70.20.

In case you have not seen the posts about the recent Vanguard transaction downloading issues, here is the alert:

https://community.quicken.com/discussion/7977665/new-11-09-26-vanguard-ofx-16503-ol-295-using-direct-connect

MD_Fine_Game

Not clear from any of the many posts on this problem that it is a Quicken version issue. I have 69.53 with this & other broken connection issues. No one else has cited the problem beginning after a version update.

unknown

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Dave1282

Yes, I have seen the post above, and I was specifically advised by Quicken chat to roll back my installation, which I've done. I have switched, for Vanguard, to downloading the transaction file from Vanguard, then importing the file into Quicken. That seems to work without a hitch, and probably what I'll do from now on at the same time as monthly monthly download of statements. The one-step-update process has had bugs in it (not continuous, just sporadic), that keep showing up. Past problems have always been manifested by Quicken claiming that I changed my password. Since I always cut-and-paste my CURRENT password into the wizards password box (I don't store it in Quicken desktop) from my password manager - NO, I haven't changed my password.