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Investor 360 Not Updating

Glenn Guthrie

I am on the Windows version of Quicken. It updates automatically and states I have the latest version (Release R70.20). The Investor 360/ Commonwealth institution has always updated well with no issues. It stopped updating about a week ago and I have tried several times since then. I get a response OL-290-B "Quicken is unable to complete your request. Please try again later."

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Comments

Quicken Carlos

Hi @Glenn Guthrie,

The OL-290-B error is currently affecting multiple users running the latest version of Quicken. This issue has already been escalated, and our team is actively working towards a resolution. At this time, we do not have an estimated timeframe for a fix.

In the meantime, there is a workaround available. If you haven't already done so, I recommend reverting Quicken to a previous version by following the steps outlined in our support article.

https://community.quicken.com/discussion/7977559/update-11-6-26-multiple-financial-institutions-ol-290-b-error

I hope this helps!