The way Macy's posts certain transactions to the credit card is seriously annoying, and unlike any other credit card I have used. If you make an online purchase for more than one item, the total charge gets posted to your credit card. But, a day or 2 later, it gets ugly if they break up the order into more than a single shipment. They then delete the original posted transaction (on their side) and post two or more new transactions that sum up to the original total. This is all fine on the Macy's website, and you get billed the correct amount. But, if Quicken downloads these "initial" transactions, there is no way for them to be deleted, and so Quicken ends up putting all the transactions into the register.
It is a royal pain to pick through the transactions when reconciling to find these spurious transactions and delete them manually. Needless to say, there is no way to describe this problem to anyone at Macy's that could fix this - if they even care enough to fix it.
Many online merchants do not bill the credit card until an item ships. If Macy's would do that, it would fix the problem.
