Resetting Vanguard account locks up Quicken Classic

Question

Had some accounts (Vanguard) stop downloading. Quicken said it couldn't connect. I waited a few days, no joy. Then went to reset the accounts, and an phantom error message pops up with no text in it and no ability to close the message window, thus leaving Quicken in a a state where I can't do anything but kill it through Task Manager. Any thoughts?

klsmith521 · Answer

I have the same issue. Vanguard told me they "changed" their security and have had reports of this the last few days.

The lock up of "reset accounts" sounds like a second Quicken issue to me.

keepnit · Answer

This exact issue happened to my account days ago, still no Quicken communication when this will be fixed.

adammrob · Answer

I'm having tons of issues on the Mac side as well. It hasn't synced in over a week, and I finally got impatient and disconnected the accounts. Neither Quicken Connect nor Direct Connect work, the former takes me to a blank page on

https://personal1.vanguard.com/usa/rte-aggregator-site-angular/

and the latter gives me "OFX Error: 16503" when I enter my credentials. Using "Vanguard Retd. Plans" financial institution logs in fine but only supports simple tracking, which I do not want.