Why does Quicken now come up with wanting my Quicken ID rather than my file iD?

ckhatcher · April 2020

Quicken comes up asking for my Quicken ID when I sign on . DId not used to do this.

Ps56k2 · April 2020

Do you mean this Quicken logon screen - in the background -

while your Data File Password screen is displayed ?

If so - it's a new bug - just ignore the background Quicken screen and it will disappear in about 20 secs ....

ckhatcher · April 2020

Yes that’s it!

ckhatcher · April 2020

Quicken ID is asked for when I sign on.

Ps56k2 · April 2020

Do you mean this Quicken logon screen - in the background -

while your Data File Password screen is displayed ?

If so - it's a new bug - just ignore the background Quicken screen and it will disappear in about 20 secs ....

ckhatcher · April 2020

Yes that’s it!

ckhatcher · April 2020

How can I keep this from ocurring? CKH

thecreator · April 2020

ckhatcher said:

How can I keep this from ocurring? CKH

Hi @ckhatcher ,

Reinstall Quicken according to this procedure: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

It works just fine, as long as you don't skip a step.

Every single time you start Quicken, you will see that, unless you reinstall. The wasted time, builds up.

Welcome!