Can't setup download from - Alight Solutions

Quicken Windows Subscription Member ✭✭
edited January 2021 in Download, Add/Update Accounts (Windows)
I keep getting message that Quicken can not connect to update account. do you know about this issue

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Best Answers

  • Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓
    What version of Quicken ....  Help --> About Quicken
    Just to clarify your topic title....
    are you having an issue downloading from "Alight Solutions" -
    Have you setup the account in Quicken and are attempting the One Step Update,
    or is this during the Setup Account process - looks like a 401k account
    10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
    ACCOUNTINFO,401K&DIRECT 
                   

  • Quicken Windows Subscription Alumni ✭✭✭✭
    edited January 2021 Answer ✓
    See our comments above from a year ago -
    What version..... Help --> About Quicken
    Are you doing the same 401k/403b type setup as above ?
    10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
    ACCOUNTINFO,401K&DIRECT               

Answers

  • Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓
    What version of Quicken ....  Help --> About Quicken
    Just to clarify your topic title....
    are you having an issue downloading from "Alight Solutions" -
    Have you setup the account in Quicken and are attempting the One Step Update,
    or is this during the Setup Account process - looks like a 401k account
    10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
    ACCOUNTINFO,401K&DIRECT 
                   

  • Quicken Windows Subscription Member ✭✭
    I am having the same issue setting up download from Alight. It used to work but no longer does. My UID/PW combination works on my company's Alight site, it just will not work in Quicken download set up. Any ideas?
  • Quicken Windows Subscription Alumni ✭✭✭✭
    edited January 2021 Answer ✓
    See our comments above from a year ago -
    What version..... Help --> About Quicken
    Are you doing the same 401k/403b type setup as above ?
    10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
    ACCOUNTINFO,401K&DIRECT               
  • Quicken Windows Subscription Member ✭✭
    all set now things are updating again, thank you
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