Problem with Chase Bills

Kathy Schurzky
Kathy Schurzky Member ✭✭
edited June 2022 in Paying Bills, Online Billers & Reminders (Windows)
I have 3 Chase credit cards that I have successfully paid through the Bill manager until today (7/4/2021). My individual accounts at Chase are no longer listed. I tried adding Chase again and the validation fails. The link to the biller's website has the wrong URL! My payment history for Chase is also missing. I can log into the Chase.com site and see all of my accounts. What gives with Chase?
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Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Kathy Schurzsky, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties with your Chase online biller. I went ahead and refreshed/resynced your biller. Could you please refresh and validate the biller on your end? 

    To do this select Bills & Income >Settings (gear, top right corner) >Validate Online Biller. Visual example is below. 



    Please attempt the troubleshooting step above. Let us know how it goes. 

    -Quicken Paloma 
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