Bank Tranactions stopped downloading

lynnrwatts
lynnrwatts Quicken Windows 2017 Member ✭✭
in Registers & Transactions (Mac)
I updated Quicken this morning (windows). No banking transaction after July 13th downloaded. Is there a known issue with the recent update?

Comments

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @lynnrwatts, 

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information. For instance, what is your financial institution? What connection method are using? Are you getting any error codes/messages? 

    To check the connection method being used choose an account, then select Settings >Downloads. 

    Once more information is provided we can move forward towards diagnosing this issue. 

    -Quicken Paloma
  • lynnrwatts
    lynnrwatts Quicken Windows 2017 Member ✭✭
    Thank you. After looking in a different section I saw where the first step was to sign out and sign back in. That fixed the issue. Thank you for the quick response.
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