How to change [Mortgage Account] user name

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wdblanch
wdblanch Unconfirmed ✭✭
edited November 2021 in Download, Add/Update Accounts (Windows)
My mortgage company recently changed my user name to my email address. How do I change that in quicken. When I get the error message after downloading transactions, I click fix it and type in the new name but it only changes the password not the user name.

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  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    You have to deactivate Online Services and then reactivate with your new username.
    Quicken Subscription HBRP - Windows 10
  • wdblanch
    wdblanch Unconfirmed ✭✭
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    Okay thanks
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