Change Password - "Invalid Credentials"

I am unable to log in to access chat function (because NOTHING has worked to fix Schwab mess). When I try to log into my account at the website, I get "invalid credentials." I change my password, get confirmation that has happened and try to log in with new passwords. "Invalid credentials." Its a constant loop and it's been happening since Schwab mess started. HELP

Answers

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Have you tried a different web browser?
    Quicken Subscription HBRP - Windows 10
  • SAMar
    SAMar Member ✭✭
    Just tried Edge (was using Chrome) still doesn't work
  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Another poster said they could only get in with Internet Explorer. Might try that.
    Quicken Subscription HBRP - Windows 10
  • RCF2606
    RCF2606 Member
    When I try to set a password for my new 2022 file, I get this message. "You are not authorized to take this action. Please check your credentials or try a different action." Where do I go now????
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