Quicken Premier for Windows R37.66 - asking for a file password that doesn't exist

cohenjm98
cohenjm98 Quicken Windows Subscription Member ✭✭
edited February 2022 in Errors and Troubleshooting (Windows)
Asking for a file password. No file password had been set. The "forgot password" link does not work.

Answers

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    It's a bug in Quicken. You need to restore your most recent backup.
    Quicken Subscription HBRP - Windows 10
  • cohenjm98
    cohenjm98 Quicken Windows Subscription Member ✭✭
    Thanks Greg. I just spent some time with a Quicken support person who explained it to me. My main Quicken file was being stored on OneCloud. The most recent Q update saved the file and gave it a password since it wasn't on a local drive. I now have the file stored on a local drive. Backups still go to OneDrive. It would have been nice to know that keeping your Q file on a cloud server could cause this - but there was no alert given about this "feature."
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