Unable to open old Quicken 2007 file - Requires sign in with old credentials(?)

jdseymour
jdseymour Quicken Windows Subscription Member ✭✭
edited February 2022 in Signing in, Passwords, and Activation (Windows)
I have an old Quicken file (circa 2007) that I'd like to open. However, when I do so it asks me to sign in, but the "Quicken ID (email address)" field is pre-filled with what I suspect is my old Intuit username - and it cannot be edited.
So I tried clicking on "Create Account" - but the email address field is cannot be entered there, either. (It seems I might be able to create a new account using a mobile phone number, but I haven't tried that, yet).
My question: Is this a known bug? Is there a way to "fix" an old file so that it has proper credentials?
Thanks.

Best Answer

  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    You should be able to "Sign in as a different user".
    Quicken Subscription HBRP - Windows 10

Answers

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    jdseymour said: I have an old Quicken file (circa 2007) that I'd like to open.
    What version are you running when trying to open this file - .... Help --> About Quicken

  • jdseymour
    jdseymour Quicken Windows Subscription Member ✭✭
    The latest, I think. R37.67 (Build 27.1.37.67)
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    You should be able to "Sign in as a different user".
    Quicken Subscription HBRP - Windows 10
  • jdseymour
    jdseymour Quicken Windows Subscription Member ✭✭
    Thank you! I completely missed the tiny text at the bottom that offered the option to sign in as a different user. I'm in now and all is good!
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