Downloading account transactions creates new accounts

MaryOrton
MaryOrton Quicken Mac Other Member
edited April 2022 in Download, Add/Update Accounts (Mac)
Hi, when I download my account transactions from Chase, it creates a new account with the same name. How do I get it to download into the existing account?

Thank you.

Best Answer

  • MaryOrton
    MaryOrton Quicken Mac Other Member
    Answer ✓
    Hey, thanks for your message, RickO. I realized that when I set it up, I didn't click the drop-down menu to choose "link" instead of "create a new account." So now it works. Thanks!

Answers

  • MaryOrton
    MaryOrton Quicken Mac Other Member
    Answer ✓
    Hey, thanks for your message, RickO. I realized that when I set it up, I didn't click the drop-down menu to choose "link" instead of "create a new account." So now it works. Thanks!
This discussion has been closed.

Categories