Repeating Online payments

Question

When Citizens Bank discontinued direct connect, Quicken is still trying to to  send repeating online payments.  Since you can no longer pay from quicken, there is no way for the repeating transactions to be made. I can't delete these payment from bill manager.  Please advise

mitchell69 · Answer

The three Rept-Cancel billers that are in the Repearting Online tab in the Bill and Income Reminders page that need to be deleted do not show on the Manage Online Billers screen. From my experience, those items can only be removed once Citizens Bank accepts the info from Quicken.  Since Citizens no longer accepts that info, it appears that those billers will continue to stay stuck in Quicken.  Please advise.

UKR · Answer

Let me reword @Frankx 's response above:1) Click on the "Bills & Income Reminders" Tab then select "Stack View"; select the Bills view (or the combined Bills, Income & Transfers view)
2) Go to the little "Gear" Icon on the far right and click it;
3) Next select "Manage Online Billers"  - (see attached Snip snapshot image);
4)
 From the next screen - the "Manage Online Billers" screen, for each 
biller, in the "Actions" column you should select the "▾ (Down Arrow)" and 
then hit "Remove" for each "Biller".

mitchell69 · Answer

Could not find Bill & Income Reminders tab.  Is that the same as Manage Bills and Income Reminders under the Tools tab?  Didn't see snip