Unable to Access Quicken after Reinstall

System
System Member admin
edited November 2022 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: problems - error - RE-installing quicken.

Comments

  • Benoit
    Benoit Member
    I had to reinstall Windows10 and now reinstalling Quicken, It won't recognize my ID. It opens, I get my quicken file and as soon as it opens it desappears and I have a white page with File and help on the top left corner. How do I get Quicken to work. My license expires Jan 8 2023
  • Greg_the_Geek
    Greg_the_Geek Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Did you download the Quicken installation file from quicken.com?

    https://download.quicken.com/windows/Quicken.exe

    It sounds like you're trying to install pre-subscription Quicken.
    Quicken Subscription HBRP - Windows 10
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Did the Windows Installation process reinitialize your C: - drive?
    Either way, did you remember to restore your current Quicken data file from a backup? You did create backups, didn't you? And you stored them somewhere other than your C: - drive?

This discussion has been closed.

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