R53.16 - Can't enter paycheck (Quicken hangs)

spycatcher
spycatcher Quicken Windows Subscription Member ✭✭
edited December 2023 in Errors and Troubleshooting (Windows)

I usually to enter paychecks using the Edit Current Paycheck and Enter into Register dialog. I am unable to do that after the last update.


On the Bills & Income tab —> Income & Transfers, I click on the Enter button on a paycheck card and the dialog displays (Not Responding) and just hangs.

Quicken Classic Premier
Version: R53.16
Build: 27.1.53.16
Windows 10 Enterprise

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Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    What's the full path to your data file?

  • spycatcher
    spycatcher Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20399888#Comment_20399888

    The main file is on a local drive, C:\Users\username\Documents\Finances\Quicken. My back up files are stored on a network share and that location is accessible.

  • spycatcher
    spycatcher Quicken Windows Subscription Member ✭✭

    This happens when I try to enter a paycheck through the Bills & Income menu. It didn't happen when I tried to enter it from the Bill and Income Reminders tab below the register.

    Screenshot 2023-11-29 145300.jpg
  • kharreld
    kharreld Quicken Windows Subscription Member ✭✭

    Exact same problem. I can no longer enter my paycheck through the Bills & Income tab. It hangs and freezes every time. I tried to "edit this and all future instances" and it hangs as well. I have to force close the program. A quick fix is greatly appreciated.

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