American Express - Quicken will not connect second account

MPRL
MPRL Quicken Mac Subscription Member ✭✭
edited February 2024 in Download, Add/Update Accounts (Mac)

I previously set up automatic transaction downloads for two American Express accounts. The second account stopped syncing in Nov/Dec. When I try to re-connect, Quicken/Amex confirm that the authorization is successful. Next, it returns me to Quicken to complete set-up, and the only available account is the first one (that's already connected).

[Moved to Quicken for Mac Section]

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  • UserDavidC
    UserDavidC Quicken Windows Subscription Member ✭✭✭✭

    Can you verify whether you are using Quicken for Windows or Quicken for Mac?

    You tagged this for Quicken Mac but posted under Quicken for Windows.

    Quicken user since 1995.
    Current Quicken for Windows subscription user. I usually upgrade to the latest version about 1 week after full release.

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