can't update my dollar direct accounts?

Are you talking about Dollar Savings Direct of Ossining, NY?
Or is there another US or Canadian bank that you're interested in?
More details, please.

For a bank or brokerage to be accessible from within Quicken, the bank or brokerage must enter a contract with Intuit Inc. as the data service provider. Only after that process has been completed will you find the bank or brokerage listed in the list of financial institutions of the Add Account dialog in Quicken.