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    • Backups and Data Files Freeze Quicken

    Quicken Windows Subscription Member ✭✭
    edited February 6 in Errors and Troubleshooting (Windows)

    I have been a user of Quicken and Windows for over a decade. So I am pretty familiar with both. When I downloaded the latest Windows 11 update is when this started last week. I have done the following to try and resolve.

    1. Uninstalled and reinstalled Quicken multiple times
    2. Verified my subscription
    3. Moved the data file from One Drive onto the PC hard drive
    4. Validated and super validated the date file
    5. Tried to restore from backup
    6. Chatted with support, they could not help

    Every time I try to open the data file the Quicken program freezes. It just sits idle like this..

    image.png

    I cannot figure this out. HEEEEELP! :)

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    Comments

    • Quicken Windows Subscription Member ✭✭✭✭

      What happens if you try to create a new data file?

    • Quicken Windows Subscription Member ✭✭

      It will let me. The program seems to work fine otherwise. Although I haven’t done much with out my data. How would that help? I still can’t get my old data with a new file.

    • Quicken Windows 2017 SuperUser ✭✭✭✭✭

      Is the file size growing and growing while Quicken hangs on opening?

      Quicken user since Q1999. Currently using QW2017.
      Questions? Check out the Quicken Windows FAQ list

    • Quicken Windows Subscription Member ✭✭

      very slightly

    • Quicken Windows Subscription Member ✭✭

      Well I didn't get any help here either so I just cancelled quicken after over a decade of use. Pretty pathetic customer support.

    This discussion has been closed.

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