UBS ERROR 297-A BACK AGAIN

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  • mmpunch
    mmpunch Quicken Windows Subscription Member ✭✭✭

    Today, 4/1/2025, 6:50pm Houston time, my Quicken Deluxe running on a Windows Laptop successfully connected to UBS and downloaded transactions for me to review prior to accepting them into the account registers.

  • Pat Marshall
    Pat Marshall Quicken Windows Subscription Member ✭✭✭✭

    Error now happening more often than not:

    OL-301-A : Your financial institution has rejected your request. Additional information from UBS Financial Services Inc.: We are currently experiencing technical difficulties. Please try again later. If the problem persists, please call 888-279-3343. Outside the U.S., call collect at 201-352-5257.

    It worked this morning, but ever since the error is there. The message leaves me wondering if it is from UBS or Quicken. Either way, just annoying and unfortunate. In the past, calling UBS was not helpful since they don't know enough about Quicken to help.

  • Pat Marshall
    Pat Marshall Quicken Windows Subscription Member ✭✭✭✭

    I just called the number and it is UBS. However, they say they are not having any issues and the problem would have to be with Quicken and whoever they use to access the data. Indeed I can login to my UBS account directly without any issue, but it won't work through Quicken today. And, as usual, UBS doesn't know much about Quicken and doesn't care.

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