Most accounts not updating activity and investment tab disappeared

Admasi
Admasi Quicken Windows Subscription Member
edited June 30 in Download, Add/Update Accounts (Windows)

Is anyone having issues with multiple bank and investment accounts not updating activity and also the investment tab disappearing? I checked for updates, restarted both Quicken and my computer and nothing resolved the issues.

Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    No. It sounds like you might be experiencing some data file corruption. Start troubleshooting by Verifying and Super Verifying your data file.

  • [Deleted User]
    [Deleted User]

    @Admasi it sounds like you are having more than one issue.

    For your investment accounts not updating

    1. are you getting any error messages?
    2. are the last update date and time not current or not showing at all?
    3. what connection types are your investment accounts? Go to your Account List (Ctrl+A) and look at the "Transaction Download" column for the connection type, and "Last Download" for the last update date and time.

    For your Investing tab not showing, click on View→Tabs to show and verify that "Investing" is checked.

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