Financial Institution fails to update

acs2
acs2 Quicken Windows Subscription Member ✭✭✭
edited August 5 in Download, Add/Update Accounts (Windows)

I have an Account in Quicken that is for a Smith Barney equity account. I have had it for years and Quicken has downloaded transactions with them for this entire time. For the last few days Update transactions has failed. For the first few times there was no error message. I have tried Reset Account and Deactivate account both of which went smoothly but Update Transactions failed. I tried super validate and no errors were found. Today, I tried again and got error message 292-B. Then I tried again and one transaction of many downloaded.

I have Quicken Classic premier on my PC and have the most up to date version.

Can anyone provide insight on how to proceed from here?

Answers

  • [Deleted User]
    [Deleted User]

    @acs2 that error would indicate an issue with the financial institution's server. Please see the Quicken Quicken support article regarding the error OL-292-B.

    https://www.quicken.com/support/error-when-using-online-services-ol-292/

  • acs2
    acs2 Quicken Windows Subscription Member ✭✭✭

    I waited another day and tried to update Transactions. This time it updated transactions for the last few days but never updated those for the prior week or so. I added those manually and successfully reconciled the Account. I do not know what caused or fixed the problem. Hopefully it will not recur. Thanks for your help

  • Timothyh
    Timothyh Member ✭✭

    I have a similar problem. Quicken Classic Premier on a Windows 11 PC. The problem appeared June 16. Before that date on the Schwab checking account transactions that matches were marked Reconciled after I reviewed and accepted them. Since that time automatic items like interest and ATM fee rebates don't appear in quicken. My credit card accounts apparently don't download either - The review window at the bottom of the account screen fails to appear.

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