Not immediately impressed

beth1708
beth1708 Quicken Mac Subscription Member ✭✭
in Errors and Troubleshooting (Quicken LifeHub)

I signed up for life hub, thinking it could replace my password manager & be a place to store docs.

It says I can link my quicken files (because why?) & store passwords, but it seems to lack most of the useful features of an actual password manager (including a desktop app).

I think my brokerage can store files & share them.

I tried to change my quicken account password, but the mfa token didn't work — yes, it was fresh, yes, the new password was fine.

There doesn't seem to be any way to provide feedback, even though it is a product under development.

Unless things get better, I'll cancel when the free time runs out (unless I just agreed to pay even if it isn't something I want, in which case I'll certainly cancel)

Sorry for the rant, but while I like quicken itself, this life hub app isn't so far looking like it's worth having.

Comments

  • beth1708
    beth1708 Quicken Mac Subscription Member ✭✭

    I realized that the mfa problem with changing my pw is a deal breaker for me.

    • I have bunches of other places that use 2-factor text mfa
    • All those other places work reliably
    • If I can't change my pw, I'm not willing to store my info in life hub
    • If the Quicken people can't build sw that can reliably use mfa (as all those other places do) why should I trust their sw with my important passwords?

    So I canceled.

  • skeleton567
    skeleton567 Quicken Windows Other Member ✭✭✭✭

    Remember the old wisdom: "Don't put all your eggs in one basket"? This certainly is my mantra for my data.

    I've been using mainframe computers since 1969, using personal computers since the Apple II+ was released in 1977, and Quicken since 1986. A process I did in Quicken early this year in January buggered up my data and caused me to need to restore from a backup done the first few days in January. My CURRENT Q file has my data from 2014 onward to today. So far I have my banking, CC up to date and am working on my August investment accounts.

    Now just imagine if I had also lost my contacts and my digital billings back to January also. Then what about any software I've downloaded installs for this year.

    I use Quicken for my financial data, with no addresses or other data dependant on it. I use Microsoft Outllook for my addresses and emmails. I use Microsoft OneNote for my account and password data. I use Windows Media Player for the catalog of my 80,000 tracks of digital music on a separate machine. All my downloaded install packages are moved off to CD or DVD copies for safe storage. And I have a 24tb NAS device to store my backups of EVERYTHING, with multiple DATED copies.

    Recovering my Q data is definitely a PITA, but at least I CAN.

    And even LifeHub can get a flat tire someday.

    Ó¿Õ¬

    Faithful Q user since 1986, with historical data beginning in 1943, programmer, database designer and developer for 42 years, general troublemaker on Community.Quicken.Com
  • thadlick
    thadlick Quicken Windows Subscription Member

    There is an issue with security. I added a "viewer" (wife) to the site, She got the email invitation, provided her email user name and password and was shocked to find a "passwordless link" She clicked on it and was taken directly to all the information I had put on the site. So all a hacker needs is a person's email, password and they have access to everything they would need to destroy your life such as, passport #s, driver's license #s, passwords to your bank accounts, retirement funds et.c I cancelled subscription immediately.

  • skeleton567
    skeleton567 Quicken Windows Other Member ✭✭✭✭
    edited October 22

    [Removed - Profanity]

    Ó¿Õ¬

    Faithful Q user since 1986, with historical data beginning in 1943, programmer, database designer and developer for 42 years, general troublemaker on Community.Quicken.Com
  • BOTRO
    BOTRO Quicken Mac Subscription Member

    Quicken isn't updating the balances of my brokerage accounts in LifeHub. I don't really need that capability but it should work anyway

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