BOFA Visa

Mike Judd
Mike Judd Quicken Windows Subscription Member
edited August 26 in Errors and Troubleshooting (Windows)

Quicken is consistently not communicating with BOFA Visa. It will be fine for a few weeks, then it stops. In the past I have had success resting my account, or deactivating, then re-activating it, and I have also reset my cloud data. None of that has worked. What's going on? Help.

Answers

  • [Deleted User]
    [Deleted User]

    @Mike Judd - would you be able to provide a bit more information?

    • What version/release of Quicken are you using? Click on Help → About Quicken.
    • What financial institution name are you using to connect the Visa account? What connection method? Go to your Account List (Ctrl-A) and this information is in the "Transaction Download" and "Financial Institution Name" columns.
    • When is the last time you were able to download transactions successfully? Look in the "Last Download" column.
    • What error messages or error codes do you get when the download fails?

    This information will help with determining the cause of your issue and the troubleshooting steps to take.

This discussion has been closed.

Categories