There is always something wrong

Adience
Adience Quicken Windows Subscription Member ✭✭
edited December 1 in Errors and Troubleshooting (Windows)

Is it just me or the program often just breaks? I would use the program normally one day, and the next day "something" just breaks. This happens almost weekly. Bank connections would fail, entries that I verified the night before would be messed up after today's One step sync.

This morning, after one step sync, most of my bank accounts were disconnected. Took a while to reconnect them, then all of a sudden these below popped up. I know I can probably just click to "skip / ignore" them, but do you all have the same experience as me, that you are fixing the random errors the program generates than you are using the program?

I would honestly say I spend more time fixing the program on a weekly basis than using it….. (you can tell by the number of "I have a problem" posts I make)…

Screenshot 2025-11-01 at 5.15.29 PM.png

[Edited - Removed partial account numbers]

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  • Palace
    Palace Member ✭✭✭✭

    Gee, sorry your having problems. Wish I could offer some advice for ya, but I pay all my credit card bills at their website, that way I don't have any problems with downloading credit cards; but that's just me 🤷‍♂️ I know on my checking account's when they 'foul up' for some reason I do a "reset" under 'Edit account details' - 'Online Services' & that SOMETIMES will correct some problems. Like I said though, don't know much about Credit Card downloads, except I found them more trouble than they were worth to me, anyway. Some of the Ole Timers around here are excellent at this techy stuff, so will you guys and gals jump in here and help @Adience out here? I on my way to my Fishing Hole to catch a 'big un' & get some hiking in as well 😉 🦈 🤣

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  • Adience
    Adience Quicken Windows Subscription Member ✭✭

    @Palace this is really not just a credit card downloading bill issue. that's just a random TODAY issue. it's the first time I've seen this in fact. Also, yes my credit cards are all paid automatically with direct bank withdrawal. are you saying I should just not even bother linking the credit billers to the program (which now that i am thinking is probably not a bad idea since they dont really serve much purposes since it's not being linked to the cash projection tab).

    my issue is really every few days, when I wake up, something is off with the program as soon as I turn it on, despite everything being perfect when I turn it off the night before…..

    sounds like you rarely have issues? I am fine with once a while we have to "reset connection" to a financial institution, but I just have too many random issues that has no apparent causes.

  • Palace
    Palace Member ✭✭✭✭

    Well, @Adience I didn't have that many issues last few years, but I do have SOME issues that always pop up every year or so. For example, I had to do a Balance Adjustment this year of about $2000 or so to the POSITIVE (at least wasn't a NEGATIVE). I just couldn't quite figure out Exactly how I came up with that money in Quicken 😯 (& was in no mood to rack my brain to figure it out, so said 'the HELLO with it' & settled it up with a Balance Adjustment) 😂 Of course, Many Folks wouldn't do that, but I ain't Many Folks 😉 As far as linking my Credit Cards to Quicken, I've tried that a few time over the years, but something always seems to 'fowl up' every so often. So, I just pay C.C. Bills at their website, then log them in manually in the correct category as I see fit. Works for me anyway, sometimes 😉 Only other free advice you might try if you don't do so already? Under File Tab, do a Validate and Repair File. I do that frequently, like 4, maybe 5 times a week. Seems to keep my Quicken File sorted out correctly, before it goes 'off it's rocker', so to speak 🤷‍♂️

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