Quicken for Mac downloads Morgan Stanley

Howdy, again, @jjrichards I apologize for the delay-your posting got lost in the shuffle.

Looking at your last posting, I suspect this might be an easier fix: If you are seeing this Annuity listed as "Elite" and "Elite 2", it appears that Quicken is viewing this as two separate securities. (This isn't a Mac/Windows thing-more how things are being presented from the brokerage) You have your transactions in your file, and the brokerage is reporting theirs, so you get doubling.

After making a backup, I would go into Window:Securities, and locate the two similar Elite funds. Make sure both have the same "Type" (likely, "Other", but it might be different-they just have to match.) Select both of them, and click "Merge Securities" at the bottom of the window. This should make them one-and all the transactions will affect the same share balance and what is reported from the brokerage.)

Let me know how it works.

And also, Quicken is not a real time system, so I suggest only updating once a day. For CA, that might be late at night or early morning.

Howdy Jeff @jjrichards

Yes, I am confused, so let's (try to) get on the same page here. :-) This thread started with reinvesting dividends.

You now know that you can't disable downloading quotes for a single security in QMac. OK, but why you want to is the bigger question? And I don't think that should be problematic.

If MS is providing quotes/share balances for this account, then why aren't you? Is it not accurate?

Or, have you hand-crafted a way to represent this annuity in QWin in the past that mostly worked, but now that MS is connected online in QMac, it is updating prices in an undesirable fashion? I suspect so.

I am less familiar with annuities, but it appears yours has an underlying security albeit not publicly listed-hence why you are getting prices from MS. (It wouldn't be adding/removing shares otherwise.) I am guessing that MS is providing that unlisted price upon update, and that is conflicting with your home-brew method/converted method of representing this. In QWin, you just told it to ignore the downloaded price.

I really think you can get this working. The more details, the better. Thanks!

Hi again, Jeff @jjrichards Thanks for the details as they help.

You understand that can't exclude individual securities from downloading in QMac. But, I am still confused as to why you want/need to?

If I am reading this correctly (and advise me if I am wrong), you are getting this annuity double counted because you have you a manually created account, and what is also being reported from MS? In essence, do you have two accounts for the same annuity? If so, you will have to decide which account you wish to use going forward.

If MS is reporting the account, then why not use what they are reporting? Is it because the prices are a few days out of step and "off"? (I think you can figure that out.) You might wish to continue fro orward with that Elite 1 (which you can rename) account and ditch your manually created account.

Jeff:

Is this annuity an actual separate account, or an individual security held within another account? (I suspect the former.) Do they show separately in the sidebar?

QMac won't allow you to disable downloading the price for an individual securities. You can disable a single account from downloading. That might be your underlying desire here-although that might not be the best solution here. I advise against that.

When setting up accounts for downloading, during "Account Discovery" where you can link found accounts to those in your file, that same popup has the option to Ignore/Prevent downloads for the account found. You could prevent downloads there.

But, I really don't know if ignoring the download is best. If the MS presented balances are "off", let's figure that out and deal with that versus trying to make your manually entered transactions work. I feel like we are masking a problem-and one account has to go.

Greetings, Jeff. I hope you had a meaningful Thanksgiving.

It's established that you can't disable downloading a (currently held) single security-let's move on from that. I don't think it matters in the end.

Again: I can't see your data, but if Morgan Stanley is reporting this, then why are not using what they report, albeit a few days old? I still have a sinking suspicion that you are using some old school method of manually reporting the annuity in QWin that got transferred over. And now you are trying to paper over that.

You might be right that it may be best to delete this manual account if it is the source of your hardships. just make a backup beforehand.

Jeff: if your manual annuity account is simply a manual added one (and one with no online connection), you might wish to simply mark it as closed (right or control click on it's name in sidebar). It will enter the necessary adjustment transaction(s) to zero it out. And you can elect (default setting) to have it hidden so it won't interfere with things. You can always reopen the account later if needed.

That way, you can avoid the double counting (without deleting the other account) and focus more on how MS is reporting its values and underlying transactions. You might find the expected 2 day delay is tolerable in the overall picture.