Skipped or Changed Reminders Keep Reverting

MakeItHurt82
MakeItHurt82 Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

Good afternoon,

I have recently started to see an issue where when I skip a bill reminder or change it to a different date, the next time I sync with the cloud the reminder reverts to its previous values. I've tried skipping/chaning from mobile and from the desktop with the exact same result. The only way I've found to correct the issue is to delete all cloud data, make the changes, and then resync. I'm quite sure this is not how it's supposed to work, and would like either some guidance on how to correct or a software fix for the issue. It seems as though the software isn't "time stamping" changes correctly.

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Comments

  • Bob.
    Bob. Quicken Windows Subscription Member ✭✭✭✭

    I can agree, I have have seen Reminders set to 0.00 changing to the last paid bill's value. Every time I change it back, an OSU rests to the wrong value. If I recall, unlinking, OSU, relinking fixed it for me on the last errant biller.

  • Greg Perkins
    Greg Perkins Quicken Windows Subscription Member ✭✭

    Similar issue to above… After I post the reminder transaction, the reminder will reappear the next day. I just click skip and move on, but the reminder returns the following day.

  • JerTindall
    JerTindall Quicken Windows Subscription Member ✭✭
    edited November 18

    Same/similar here. I edited an upcoming bill reminder to the exact amount and date once the statement arrived. I closed Quicken, then immediately re-opened and the reminder had reverted to the original date and amount. As best I can recall, this started happening a few months ago, and only on certain bills. I can't quite put my finger on which types of reminders it occurs on, though.

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