Sync Errors on Download of C/C Transactions (Q Mac)

Geo H
Geo H Quicken Mac Subscription Member ✭✭✭
edited January 21 in Errors and Troubleshooting (Mac)

I recently migrated from a 2017 iMac to a 2018 MBP and my Quicken Version is 8.4.0. Things went well and all Quicken account balances equaled those on my iMac.

I did a few downloads without any issues then I started to get a sync error WARNING. It doesn't matter which C/C company I try, getting the message on all. It also displays the following message but the values NEVER CHANGE. The message is:

"accounts upload: requests (7) don't match responses (6)"

What is the significance of this information?

It appears that everything is downloading as I reconcile my statements.

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Comments

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, SuperUser, Mac Beta Beta

    It is likely related to the update to version 8.4 from 8.3 rather than changing Macs. Although there is now an 8.4.1 release that might resolve the issue. If intalling that does not resolve.. then reset your cloud account: go to Quicken > Settings > Connected Services … and click the "Reset" button to the right of your cloud account. Then try to sync again.

    Quicken user since 1990, MacBook Pro M2 Max on Tahoe 26.2 (and Win 11 under Parallels Desktop)

  • Geo H
    Geo H Quicken Mac Subscription Member ✭✭✭

    MontanaKarl, the upgrade didn't help. but the Reset did. All seems back to normal. Thanks for your help. Geo H.

  • Captkirk03
    Captkirk03 Quicken Mac Subscription Member

    Hey Gang,

    Count me in on this error. Macbook (iOS).

    Installed and not working correctly: Quicken 8.4.2

    Waiting for software engineers to sort this one out.

    Good luck, we're all counting on you. No pun intended.

    Cheers,

    Kirk

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