I need some help. My Quicken accounts are totally off.

Dick Latour
Dick Latour Quicken Windows Subscription Member ✭✭✭
in Errors and Troubleshooting (Windows)

My Quicken accounts are totally off. Some balances by thousands of dollars. I've found double and triple entries as far back as 2018 in one checking account. And this is in checking, savings and credit accounts. Any one had similar experiences? I've had these problems for some time but life kind of interfered. My wife passed suddenly in July and I had a very serious spine surgery in November and I am just getting back to it.

I know what all the proper account balances are supposed to be. So I am safe in that way but this is not what I have had Quicken for and I have not seen anything like this in all the years I have had Quicken, starting with my Apple //C.

Thank you for any suggestions. They would be most greatly appr4eciated.

I'm operating Windows 11 Pro and Quicken Classic Deluxe.

Best Answer

  • Dick Latour
    Dick Latour Quicken Windows Subscription Member ✭✭✭
    Answer ✓

    I thought, originally, that i could just accept an adjusted balance but when I did that the individual accounts would go out of balance again. I will try the validate and super validate and see how that goes.

Answers

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Seeing as your errors go back as far as 2018, it would probably be a nightmare trying to correct your data. If you can't restore a known-good backup, I would run a validate and super validate to fix any errors and then reconcile to the latest statements and accept an adjusted balance to get current.

  • Dick Latour
    Dick Latour Quicken Windows Subscription Member ✭✭✭
    Answer ✓

    I thought, originally, that i could just accept an adjusted balance but when I did that the individual accounts would go out of balance again. I will try the validate and super validate and see how that goes.

  • Dick Latour
    Dick Latour Quicken Windows Subscription Member ✭✭✭
    https://community.quicken.com/discussion/comment/20532153#Comment_20532153

    I did the validate and super validate twice. I did the one step update and still had problems. I am going to accept the adjustments since I know they bring me to the amounts the accounts should be at. If the balances don't hold, I am just going to set up new accounts with new names and keep the old once for back up references.

    I do appreciate your help and advice.

  • solliex
    solliex Quicken Mac Other Member

    this morning, I awoke to find that certain accounts like Zillow car values. Some manual accounts had all tripled the value escalating my net worth to an astonishing amount.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I'm not a Mac person, and maybe you should ask this in a Mac forum, but I'd offer the same advice. Restore a known-good backup.

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