Why have my online bills stopped refreshing?

BrentCo
BrentCo Quicken Windows Subscription Member
in Paying Bills, Online Billers & Reminders (Windows)

I'm using Quicken Classic Premier at at R65.29 on Win 11. For the last couple of months none of the online bills that I have setup for common bills like Chase Bank, American Express and others will refresh anymore under Bills & Income tab. I can still update each account to download transactions but the upcoming payment will not refresh under the Bills tab. I have gone through all of the steps recommended such as Repair online billers, deactivating and reactivating each one. I have even reinstalled Quicken on my PC. What can I try next?

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Answers

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    edited January 14

    It is a known bug and there is no timeline for a fix yet. I would not even try to work on it since it will fail again anyway.

    (The prior Bill provider cancelled on Quicken and they do not have the new service working correctly yet)

    One of several threads:

    Online billers - ongoing issues — Quicken

  • Earl Zier
    Earl Zier Member ✭✭✭

    Long term problem. If you go to the "manage online billers" the updated bills are present. My temporary solution has been creating standalone manual bills and updating them from the "manage" information. I don't bother with the Online bills. Maybe someday Quicken will get their act together.

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