Why does One Step Update Freeze in new Quicken Installation

Question

I am trying to move all data from an old Windows 10 to a new Window 11 computer.  I downloaded Quicken Classic on new computer and moved the Quicken data file over to the new computer.  Everything comes up on the new Computer except when I try to do a OneStep update, the first account seems to work, but then OneStep update just appears to churn and never completes.  I have to Cntrl/Alt/Del to get out.   Is there a way to fix this and why doesn't it time out?

I suspect I'm going to have to reset the On-line services for all of the accounts which I'm trying to avoid.  Is this the case?

Quicken Alyssa · Answer

Hello,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Alyssa · Answer

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa · Answer

@brhutch,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!