Matching Downloaded Transactions

MLD627
MLD627 Quicken Windows Subscription Member
in Errors and Troubleshooting (Mac)

Lately, Quicken has not been matching my downloaded transactions in my checking account like it used to. Sometimes I get a new transaction with a "blue" pencil even though I have manually (previously) entered the transaction (red pencil). This results in two entries for the same transaction - one with a red pencil and one with a blue pencil. I have to manually delete one of the duplicate transactions and then manually mark it as cleared. This has only been happening lately. It never happened before.

Why is this happening? What has changed.

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Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    I've never seen a downloaded transaction get a blue pencil icon without matching a manually entered transaction. I do sometimes have downloaded transactions match the wrong manually entered transaction, in which case I have to reject the automatic match & then manually match it to the correct transaction. This usually happens when I have otherwise identical transactions a couple days apart (Starbucks, for example) and Quicken picks the wrong one to match. Could that be what's happening here?

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